A ride hailing platform that launched in Nigeria in 2016 Taxify has added a new security feature to its driver application (app). Known as the SOS button, it sends a distress call to the Lagos State Emergency Response Agency.
The enhanced security platform, according to the firm, has improved patronage of the platform. “I got this car on hire -purchase. Driving for a living comes with a lot of risks and as a matter of fact, I was skeptical about driving on any e-hailing platforms, but now, I can now drive easy knowing that I can send out a signal to the authorities.
“I know a lot of potential drivers would join the platform, knowing that Taxify is looking into more ways to ensure safety of the drivers on their platform,” a new driver on the platform, Hameed, said.
According to Taxify, the introduction of this safety feature comes at a critical time for Taxify, where the competition in the ride-hailing space is stiff and players are heavily competing for both drivers Its Operations Manager, Uche Okafor, said: “Over the last few years we’ve led the way with technology-based safety features such GPS tracking of every trip and our two-way rating system.
“We recognise that we can utilise our technology even further and now that we have integrated the SOS button into the Taxify driver app, we look forward to applying this additional layer of safety to further strengthen driver safety while on the platform.”
